Implementation Consultant

Company logo for, Levelpath. Levelpath Implementation Consultant (New York) New York, NY · Reposted 2 weeks ago · Over 100 people clicked apply Responses managed off LinkedIn On-site Full-time Apply Save Your profile and resume match the required qualifications well Show match details BETA • Is this information helpful? About the job About You You’re a problem-solver who dives deep, learns fast, and applies knowledge to drive progress. Big challenges inspire you - you map the path and own the results. You love helping others, thrive in smart teams, and find motivation in shared milestones. You value fast iteration and real feedback from both your team and from customers. You're an early riser, and ready for your next adventure. About Us Levelpath is the modern AI procurement platform for global enterprises. Since our founding in 2022, we have been on a mission to make procurement delightful. Uniquely intuitive, Levelpath makes procurement more nimble in days and unlocks savings in weeks, while delivering clarity, control and intelligence for all stakeholders. Levelpath provides a complete view of spend for procurement, finance, legal and IT - from intake and sourcing to contracting and payment. Built in AI delivers contextually relevant and genuinely helpful answers, uncovering valuable opportunities and dramatically increasing efficiency. Global brands trust Levelpath’s deep procurement expertise to transform their business outcomes and drive value from their supplier relationships. Pathfinders Wanted - Join Us! We’re hiring a Implementation Consultant to help scale our platform and deliver value to customers from day one. You’ll play a key role in the pre-sales process supporting AEs and demos, the onboarding and implementation process, and driving continuous customer value. This is an opportunity to join a a high-impact, customer-obsessed solutions team tackling procurement challenges head-on and play a critical role in our customer's success. This is a full-time position that will be based out of our New York City office. What You’ll Do Build deep, lasting relationships with our existing and future customers Advise and support the implementation of Levelpath to our customers Help plan, build, optimize, and scale our processes, assets, and systems (Zendesk & Salesforce) for serving enterprise accounts Develop best practice guides and product documentation to share with customers Identify champions and build relationships with key business stakeholders within accounts Drive new solution offerings to our customers by working directly with the sales team Bring new products to market by collaborating closely with the product & engineering team Represent the voice of your customers in product asks Drive and support customer health via adoption metrics Collaborate with customers to determine their success metrics and translate their feedback into actionable product feedback for our development team. What You Bring To The Table Empathy, patience, and a sense of urgency when supporting customers 6+ years of professional experience, including at least 4 years in a direct customer-facing role (customer success, implementation, or solutions consulting) B2B SaaS experience in a fast-paced environment BA or BS Demonstrated experience problem-solving with attention to detail Stellar organizational skills and experience improving processes Strong written and verbal communication skills Adaptability and ability to flourish in a fast-paced environment Comfort in managing multiple workstreams Ability to communicate with stakeholders across product and engineering Effective collaboration and self-starter mindset Availability for some travel - when the time comes to visit your customers! Benefits 100% Medical, dental, and vision insurance Flexible PTO, Parental Leave, Sick Leave Competitive compensation and equity package 401k Commuter benefits In-office snacks and Friday team lunches Team-driven happy hours and celebrations The estimated annual OTE for this role is $150,000- $200,000. Levelpath is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in our workplace. Benefits found in job post Vision insurance, Medical insurance, Dental insurance, 401(k), Commuter benefits Job search faster with Premium Access company insights like strategic priorities, headcount trends, and more Inger and millions of other members use Premium Reactivate Premium Cancel anytime. No hidden fees. About the company Levelpath 17,324 followers Follow Software Development • 51-200 employees • 149 on LinkedIn Levelpath is the AI-native procurement platform transforming how global enterprises manage indirect spend. Built from the ground up for the AI era, our platform unifies procurement operations through intelligent automation, featuring an intuitive stakeholder interface, advanced workflow orchestration, and our proprietary Hyperbridge reasoning engine that delivers real-time intelligence and complete visibility across all procurement activities. Trusted by leading Fortune enterprises worldwide, including Ace Hardware, Amgen, Coupang, Fortrea, GATX, SSM Health, and Western Union, Levelpath's AI-native architecture enables organizations to collaborate smarter, operate faster, and scale procurement operations that drive measurable business value. Headquartered in San Francisco, Levelpath is backed by Battery Ventures, Benchmark, Redpoint Ventures, Menlo Ventures, NewView Capital, and World Innovation Lab. Learn more at levelpath.com or connect with us on LinkedIn.… more Interested in working with us in the future? Members who share that they’re interested in a company may be 2x as likely to get a message from a recruiter than those who don’t. Learn more I’m interested